LEGAL REFERENCE

Your Privacy Matters to Us

We built ubosport around your account security and data protection. This policy explains how we collect, use and safeguard your information when you open an account, deposit via...

Data ProtectionSecure PaymentsTransparent PracticesAccount PrivacyQRIS Compliant
ubosport Your Privacy Matters to Us

Policy Scope and Jurisdiction

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Privacy Questions? Reach Out

Email Support Send privacy concerns to our data team. We...
Live Chat Chat with our support agents directly through the...
Account Settings Manage your privacy preferences in your account dashboard...
WHY THIS PLATFORM

Why Your Data Is Safe With Us

Encrypted Connections

All data between your device and our servers travels through SSL encryption. Your payment details and account credentials are never...

Payment Partner Vetting

DANA, OVO, GoPay and QRIS integrations are audited for security compliance. We only work with payment providers that meet strict...

No Third-Party Sales

We do not monetize your personal data. Your information stays within ubosport and our essential service partners—never sold to advertisers...

Regular Security Audits

Our infrastructure undergoes quarterly security reviews. We test for vulnerabilities and patch systems before threats emerge.

Transparent Logging

Account access and payment transactions are logged and auditable. You can review your login history and transaction records in your...

Data Retention Limits

We keep your information only as long as needed to serve your account and comply with local regulations. Closed accounts...

How Our Policy Stacks Up

Data MinimizationWe ask for only what's needed: name, email, phone and payment details. No unnecessary personal questions or invasive profiling.
Payment PrivacyDANA, OVO, GoPay and QRIS transactions are processed through encrypted channels. We never store full card numbers or wallet credentials.
Cookie TransparencyWe use cookies only for session management and fraud prevention. No tracking pixels, no ad networks, no cross-site profiling.
Breach ResponseIf a security incident occurs, we notify affected users within 48 hours and provide guidance on account protection steps.
User RightsYou can request your data, correct inaccuracies, or ask for deletion. Submit requests through support and we'll respond within 14 days.
Policy UpdatesChanges to this policy are announced 30 days in advance. Continued use of ubosport after the update date means you accept the new terms.
Jurisdiction ClarityThis policy applies to ubosport's service in supported Indonesian regions. Local laws may grant you additional rights we honor.

What Defines Our Privacy Approach

Account-First Design

Your account is the center of everything. We collect data only to serve your gameplay, process payments and prevent fraud—nothing more.

Payment Rail Security

DANA, OVO, GoPay and QRIS are integrated with end-to-end encryption. Your wallet credentials never touch our servers directly.

Gameplay Privacy

Your betting history, game preferences and session data stay private. We don't share gameplay patterns with third parties or use them for external profiling.

Support Confidentiality

Conversations with our support team are logged securely and accessible only to authorized staff. Your issues are handled with discretion.

Device Trust

We recognize your devices and flag unusual login attempts. You control which devices can access your account from your security settings.

Audit Trail Access

Review every login, deposit, withdrawal and account change in your activity log. Full transparency into who accessed your account and when.

Privacy Policy Questions Answered

We collect your name, email, phone number, date of birth and payment details when you open an account. During gameplay, we log your session activity, bets and account balance. We also track your device type and IP address for security purposes. This data helps us serve your account, process DANA, OVO, GoPay and QRIS transactions, and prevent fraud.

All payment data is encrypted using SSL technology. DANA, OVO, GoPay and QRIS transactions are processed through secure gateways—we never store your wallet credentials or full card numbers. Payment partners handle sensitive details; we only receive confirmation that your deposit succeeded.

We do not sell your personal information. We share data only with essential partners: payment processors (DANA, OVO, GoPay, QRIS), fraud prevention services and legal authorities when required by law. All partners sign strict confidentiality agreements.

Yes. Request account deletion through support and we'll close your account within 7 days. Your personal data is purged after 90 days, except records we must keep for legal compliance. You can also request a copy of your data before deletion.

Active account data is retained while your account is open. After closure, we keep records for 90 days then delete them. Transaction records for DANA, OVO, GoPay and QRIS deposits are retained for 7 years to comply with financial regulations.

We monitor our systems 24/7 for threats. If a breach occurs, we notify affected users within 48 hours with details and recommended actions. We also work with cybersecurity experts to patch vulnerabilities and prevent recurrence.

Log into your account and visit Settings > Privacy. You can manage notification preferences, review login history, control device access and update contact details. Changes take effect immediately. Contact support if you need help adjusting your privacy controls.